ABSTRACT
This study examined student perceptions during a course on play that involved
service-learning. Thirty-four students from two classes, one in the fall and
one in the spring, participated in this service-learning study. A mixed method
design was used to uncover students’ perceptions. Three main themes
emerged from the data: positive experiences, impact of applied knowledge,
and making a difference/social responsibility. The challenges and benefits
of engaging in experiential education (service-learning project) to students
and the instructor are also discussed.
In a university classroom setting, the goal typically is that students meet
objectives set forth in the curriculum. In a service-learning classroom there
are content objectives as well, but it does not end there. The objectives
extend out into relevant, hands-on experience, integration of academic content
with needed community service, effective reflection activities, and citizenship.
Service-learning for this study was defined according to the host university’s
definition:
service-learning is a type
of experiential education that combines and pursues both academic achievement
and community service in a seamless weave, requiring the use of effective
reflection exercises. The goal of service-learning, through linking academics
to the community, is to develop the skills, sensitivities, and commitments
necessary for effective citizenship in a democracy (Citizenship and Service-learning,
n.d.).
While it’s been noted that there has been an increase in studies examining
service-learning before 2000 (Pollack, 2000 & Stanton 2000) and more recently
(as discussed below) there is a need for further research on the effectiveness
of this pedagogy (Howard, 2003).
Experiential Education
Experiential education is a pedagogical tool to be
used as appropriate according to the course and course objectives. Benefits
such as encouraging students to transform abstract concepts into real experience
(Mooney & Edwards, 2001) and developing problem solving
skills using their own experiences applied to the larger context of “society” have
been found (Stanley & Plaza, 2002). This pedagogical tool is not new.
Looking back to Dewey (1916) and examining his thoughts on education, experience
is at the heart. It is through the foundational efforts of experience that
the community and classroom become interfaced and the remaining elements of
service-learning can occur.
Integrates Academic Achievement with Community
Service
Integration of course content and beneficial service to the community
is essential to service-learning. Both the student and the community partner
must benefit from the experience. If a student were to do volunteer hours
associated with a course but it did not help them learn course material and
create greater understanding, then service-learning as defined here has not
taken place. The research on integration shows major academic benefits for
students who engage in service-learning, including such areas as deeper understanding,
better application of subject matter, problem-solving skills, critical thinking,
and reflective thinking (Eyler, 2000, 2001; Roos, et al., 2005; Scales, et
al., 2006; Simons & Cleary,
2006; Spiezio, Baker, & Boland, 2005; Vogelgesang & Astin, 2003; Xin,
2005).
Effective Reflection
Reflection helps to ensure the integration of experience
and content while serving as a continual assessment and connection between
the student and the professor. Meaningful learning requires reflection. Studies
have shown reflection needs to be integrated into the course for community
service to make sense, for it to be relevant, and hence be of value to the
student (Brent & Felder, 1992; Citizenship and Service-Learning, n.d;
Lockyer, Gondocz, & Thivierge, 2004). “[Education is] that reconstruction
or reorganization of experience which adds to the meaning of experience, and
which increases ability to direct the course of subsequent experience” (Dewey,
1916, p. 76). This is the model for reflection in a service-learning course.
Students have ideas, they have experiences, they reflect on the experiences
and their previous ideas, and then how that affects their thoughts and future
actions. As Dewey (1916) stated:
…mere activity does not constitute experience…Experience…involves
change, but change is meaningless transition unless it is consciously connected
with the return wave of consequences which flow from it… [W]hen the
change made by action is reflected back into a change made in us, the mere
flex is load with significance. We learn something…(p. 139).
Citizenship As Its Goal
The goal of service-learning is to assist the students’ learning,
benefit the community, and the continued understanding of the students’ place
in their community. When citizenship is mentioned, often people think of their
civic duty as just voting. But there are many facets to citizenship beyond
voting. The goal is to frame course content in a way that facilitates students
making connections between content and community and how their discipline
fits into creating a healthy community. Service-learning is thus fulfilling
Thomas Jefferson’s wish for higher education (Citizenship and Service-Learning,
n.d.).
Ethridge (2006) points out that a semester long course may not be enough
to find resolutions to issues in the community but a semester is long enough
to “have a meaningful impact
on a student’s ability to develop…skills and dispositions to
become…effective…” (p.
62). Students lessened their fears of community involvement and increased
community service commitments in a study conducted by Payne (2000). Several
studies show students increasing their civic engagement through participation
in service-learning courses (Moely, Mercer, Illustre, Miron, & McFarland,
2002; Prentice, 2007; Reinke, 2003; Simons & Cleary,
2006; Spiezio, Baker, & Boland, 2005). A review of the research literature
by Billig (2000) showed that service-learning helped students develop a sense
of civic and social responsibility, and have a relationship with their teachers
that included greater respect for each other. Interpersonal development and
their ability to relate to culturally diverse groups increased in a positive
way.
In part because of the positive outcomes previously identified, a course
on “Play
as Development” was transformed into a service-learning course. The
following describes the projects students in that course completed.
Service-Learning
Play Projects
Student choice was an essential component to these projects.
The first semester students worked in groups designing a service-learning
project and were assigned a community partner. Based on first semester experiences,
the second semester of this course with service-learning had students working
in groups and assigned to a project that could be carried out at one of two
community partner locations, with four possible options.
Students worked with
a child care center during the first semester to integrate their learning
with the community and serve the partner. After students had a basic understanding
of some of the main tenets of the course they met as a class with the director
of the child care center to discuss ideas and to ask her what needs she had
related to play. Students then came up with service-learning proposals, met
with the community director again, and decided on projects they would create.
Students worked together to create these projects that included a parent workshop
on play, redesigning a playground, redesigning the motor play area of the
center, and creating play packs for children and parents to check out from
the school, including student-made pamphlets on the importance of play and
how to facilitate it.


During the second semester all students worked on redesigning
playgrounds, as that was a need of two child care centers in the community.
Each center had two spaces that needed designing and/or redesigning so students
had four choices of spaces. In this semester the students met with both directors
to ask questions about what each director needed regarding the playground
spaces, ages served, and budget requirements. Students then spent time at
the centers to observe the spaces in use, assess the space and materials that
were then available, and to ask teachers who used the spaces about what they
considered important. Students then worked with their groups over the rest
of the semester to create playground space proposals that met the needs of
the centers and incorporated the information they were learning about play
to create spaces that best served children.
METHOD
Participants
Students in a “Play as Development” course were the
participants (n=34). These participants were drawn from two semesters of the
same course. All students in the classes participated in the service-learning
project. It was their choice whether or not their participation was analyzed
for the study. Students in this course included five of the university’s
six colleges, with half of the participants coming from the Child and Family
Development Program within the College of Education. Eighty percent indicated
an affiliation with a particular faith, ninety-one percent were 19-23 years
of age, ninety-one percent were female, and ninety-seven percent of those
who responded to this question identified themselves as white/Caucasian. Student
class status ranged from first-year students to fifth-year students with forty-three
percent of the students identified as third-year students. Grade point average
varied as well with students reporting 2.0-2.5 up to 3.5+. Forty-three percent
of those students reported grade point averages of 3.0-3.49.
Measures and Procedures
Adapted versions of the Virginia Tech Service-Learning
Participant Profile and Service-Learning Evaluation (James-Deramo, 1998) were
given as pre- and post-test measures. Prior to beginning the service-learning
project students completed the Participant Profile and the Evaluation was
completed during the last class meeting of the semester. These provided quantitative
and qualitative information on the students and their perceptions.
Virginia
Tech Service-Learning Participant Profile
The Participant Profile provides
pre-project information on the students’ perceptions
of civic responsibilities, prior service-learning experiences, and expectations
of service-learning with this project. The questionnaire consisted of both
categorical and Likert-type responses. For example, “before this course,
how many previous semesters have you participated in service-learning (S-L)?” (never
participated, 1-2 semesters of S-L, 3-5 semesters of S-L, 6+ semesters of
S-L) and “indicate the importance to you personally of each
of the following: influencing social values, helping others who are in difficulty,
developing a personal value system, volunteering my time helping people, finding
a career that provides me the opportunity to be helpful to others or useful
to society” (not important,
somewhat important, very important, essential).
Service-Learning Evaluation
The Evaluation provides post-project information
on the students’ perceptions of
civic responsibilities, this service-learning experience, and the perceptions
of the service-learning course involving this project. This questionnaire
also consists of categorical and Likert-type questions plus open essay-type
of questions such as “how would you describe your
service experience to a friend?”
Analysis
Quantitative
To analyze the pre-post test questions that were identical we
utilized t-tests for dependent groups because of the within-group variation.
There were additional questions that were asked only during the post-test
(Evaluation). Those questions were looked at independently as to the meaning
of responses.
Qualitative
In the post-test questionnaire (Evaluation) student responses
to the open essay-type questions were analyzed, one researcher reading through
the responses to find groups of meanings within each answer. These groups
were then checked by the other researcher, and then groupings were combined
to find themes throughout all qualitative responses.
RESULTS
Pre- and Post-test
The identical questions comparison from the pre- and post-test
did not show significant differences. This may be due to the small sample
size and the sample being very similar and above average in items assessed
on those particular questions.
Post-test
In the post-test students were given an opportunity to provide
open-ended essay responses to what they found to be the positive and challenging
aspects of their service learning projects. A total of 34 students offered
feedback, with 20 discussing challenges and 29 identifying the positive aspects.
In terms of the challenges, there were a total of 5 themes identified, with
three of those only having one or two participants discussing that particular
issue. There appeared to be two general themes that emerged. The issue most
frequently identified was time 13/20 (65%) with 8/20 (40%) discussing how
time consuming the project was and that there was not enough time to do what
they wanted. Another 4/20 (20%) struggled with finding time to meet as a group
and one student talked about the difficulty of scheduling time to meet with
community people. Staying on budget was the other major challenge for 7/20
(35%) of the students. Other challenges mentioned were not directly working
with people, the large number of decisions that had to be made, and one student
mentioned how hard that was within a group situation, and dealing with the
rules and regulations that governed their projects.
With regard to the positive
aspects discussed three major themes clearly emerged. Both quantitative and
qualitative items that relate to the three themes are discussed below. These
include that students had a positive experience, the project impacted their
learning by having to apply their knowledge, and they felt they were making
a difference and that their awareness of social responsibilities was increased.
Positive Experience
The majority of students who responded, 22/29 (75.9%)
found the experience positive, using phrases ranging from great, fun and enjoyable.
The following two comments reflect the general sentiment of students. One
student wrote, “I
extremely loved the service learning part of this course” and another
stated, “I would describe it as an amazing opportunity to learn a lot
of interesting things.”
Impact of Applied Knowledge
The second positive theme for 22/29 (75.9%) of
the students was related to the impact it had on their learning: 12 of the
22 students stated in various ways that they learned a lot, with 5 students
specifically stating that they felt they gained more from the development
of the projects than simply writing a paper. Another 10 of the 22 students
discussed the benefit of being able to apply their knowledge of the course
material in a real hands-on manner.
It teaches you things you couldn’t
learn in a classroom.
I really liked taking what we learned and applying it
to our service learning.
I totally got a better understanding of what is developmentally
appropriate for children.
Students reported the feeling that the service-learning
project impacted their learning in a positive way. Full data on thirty-one
students show this connection. (see Table 1.)
Table 1. Impact on learning
| Issue |
Number of students out of 31 total respondents |
Percentage of students out of 31 total respondents |
Connect your service activities with concepts presented in class
|
29
|
93.5 |
Consider causes and solutions related to their service project
|
31 |
100.0 |
Learned more as a result of service-learning than you would
otherwise
|
28 |
90.3 |
Compared with traditional academic assignments how useful was participating
in service-learning in helping you understand the material in this course
|
25 |
80.7 |
- Found it far more useful
|
10 |
32.3 |
| Service-learning deepened their interest in the subject matter of the
course |
25 |
80.7 |
- Strongly agreed that it deepened their interest
|
10 |
32.3 |
Making a Difference/Social Responsibility
For the third theme, 17/29 (58.6%)
centered on the feeling of making a difference and that what they did mattered.
Of those 17, five talked about feeling a sense of accomplishment and appreciation.
It felt really nice to be able to help.
…good feeling to know we accomplished something.
It gave me an opportunity
to help our community and directly impact the children, parents, and staff.
I
found that I studied harder and focused more on class assignments because
I knew I was going to have to apply the information on a project that was
going to directly affect someone else.
To varying degrees,
the majority of students reported an increased sense of social responsibility.
Full data on thirty-one students shows this increase. (see Table 2.)
Table 2. Increased sense of social responsibility
| Issue |
Number of students out of 31 total respondents |
Percentage of students out of 31 total respondents |
| This course increased their awareness of social problems |
12 |
38.8 |
This course caused them to reconsider some of their former attitudes
|
13 |
42.0 |
This course increased their belief that helping others is one’s
social responsibility
|
25 |
80.7 |
- Increased this belief a great deal
|
7 |
22.6 |
This course increased their intention to serve others |
25 |
80.7 |
- Increased their intention a great deal
|
6 |
19.4 |
This course increased their belief that one can make a difference
in the world |
30 |
96.8 |
- Increased their belief a great deal
|
8 |
25.8 |
| Feel the service was meaningful and made a difference |
28 |
90.3 |
| This course increased their tolerance and appreciation of others |
26 |
83.8 |
- Increased their tolerance and appreciation a great deal
|
9 |
29.0 |
DISCUSSION
Limitations/Strengths
This study failed to yield statistical support for a
change in the pre- and post-test questionnaires. This can be attributed to
the small sample. In addition, a contributing factor could be that about half
of the participants are already in a major that deals with careers that help
people, and so they may have more civic-minded attitudes than the average
student. Actual learning was not quantified, but their perceptions of their
own learning were the focus. Also, there can be some self-selection in choosing
to take this service-learning course.
Strengths of this study are that the
researcher attained what is called “prolonged
engagement” and utilized peer review along with rich thick description.
All three of these are recommended by Creswell (1998) as important in establishing
trustworthiness and authenticity of qualitative research. The researcher was
able to get to know the students well. The researcher was involved in the
process of assessment, planning, and implementation of the projects, including
class discussions, small group work, individual journaling, and process feedback.
Peer reviewing is similar to interrater reliability for the qualitative researcher
(Creswell) and provides an external check of the research (Lincoln & Guba,
1985). A colleague of similar rank engaged in analysis checks of meaning.
The rich thick description is evident in the description of the participants
(students and community partners) and their projects so that readers can decide
if the information is transferable to them (Erlandson, Harris, Skipper, & Allen,
1993).
Students
What did students gain from this experience?
Evident from the analysis, as
seen in young children as well, hands-on experiences is how students learn
best. This is reminiscent of the Chinese proverb “tell
me and I’ll forget; show me and I may remember; involve me and I’ll
understand.” It is not a surprise that the application of course material
made the course more relevant. Students were able to reflect on their service-learning
experience and connect that with course concepts in a more meaningful way
than in a more traditional content delivery classroom. Considering the format
of the class it was gratifying to know that in this time-consuming process
of engagement with the community, the students enjoyed the learning process.
One
of the large gains was the impact of the project on their sense of civic responsibility.
It is evident that students’ awareness of the responsibility
they have to the greater society and the role they can play in making positive
change was increased. It was gratifying to hear students reflect on the sense
of satisfaction they received from realizing they can and did make a difference
in ways that really mattered in children’s lives.
What were the challenges?
It’s not at all surprising that the students’ major
challenges centered on time and money. Doing such a project, especially in
a group setting, is time consuming; but added to the regular requirements
of the course, it becomes extremely demanding. It takes both time and mental
energy to meet with community partners, assess needs, create a design/project,
and then follow through on implementation. Finding time to meet with different
group members with varying schedules is difficult. Then additionally working
toward mutual agreement on project decisions can be equally difficult.
It’s
also hard to work within a budget, as some did. Acknowledging what they would
like to do doesn’t necessarily fit the constraints of the
projects’ limited financial resources.
However, these challenges create
another practical experience of life. And that is, working in a social setting
there is often not enough time or financial resources to do what we want or
what we really need to do. This experience provided students the opportunity
to struggle with the challenge of developing a quality product within finite
resources.
The Instructor’s Perspective
For the instructor, service-learning is
a commitment. It took more time to plan and implement than a typical course.
Integrating the projects takes time in the classroom as well as out in the
community for the student. If the class is one that originally did not have
service-learning, as this one did, it will require delicate reconfiguring
by the instructor of how to both meet objectives of content and the service-learning
objectives without adding time to the class sessions. This extra time also
includes a continual reassessment by the instructor of what student needs
should to be addressed and how to address them in the next class. This is
true of any class, but it is necessary to fully implement high quality service-learning.
In
this study, students expressed more motivation to engage and learn information
than simply having the goals of passing the class or getting a certain grade.
Students had ownership of their projects because they got to make choices
of what to do and how to do it. Students generally took this class because
they were interested in the topic. All of these factors contributed to making
this class enjoyable and effective.
In choosing to use service-learning as
a pedagogical tool I wanted students to be civicly-minded. I wanted them
to be engaged experientially with the course material. I wanted students to
be motivated to learn the content and apply it in a meaningful way within
the community. The results of this study make all the extra time and work
worthwhile. As the data shows, students found the project implementation to
be time-consuming, but worth it. So, it is the same for the professor as the
student.
As one person, I can only have so much of an impact, but by empowering
students and setting up community opportunities that impact becomes immeasurable.
I am thrilled to see many former students who tell me not only how much they
loved the class and that they are still connected to their community partner
months and/or years after the class has ended. To me that is success.
Dr. Joanna
J. Cemore is currently Assistant Professor of Childhood Education and
Family Studies at Missouri State University where she teaches undergraduate
and graduate courses in early childhood education and child and family development.
Dr. Cemore has over 16 years of experience in the early childhood field as
a teacher in private and public schools from Pre-K through college. Her main
research interests are play, service-learning and perceptions.
JoannaCemore@MissouriState.edu
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